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Terms & Conditions 

This disclaimer should be read in its entirety. The information available through www.lentarauc.org.au (this site) is not a substitute for independent and personal professional medical advice. This site contains information, data, documents, policies, procedures, guidelines, images and general material prepared by UnitingCare Lentara. UnitingCare Lentara wishes to make available the information to better inform the community. In particular, the linked information and reference materials are intended solely for the information of the user. UnitingCare Lentara does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information.



UnitingCare Lentara is endorsed by the ATO as a Deductible Gift Recipient. 

Donations over A$2.00 are fully tax deductible but are not refundable. A Tax Deductible Receipt will automatically be emailed for all donations over AUD$2.00 provided that a valid email address is supplied.

Information Subject to Change  

Any information on this web site may include technical inaccuracies or typographical errors. Furthermore, the information may change from time to time without any notice. Whilst the information is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact on the accuracy of the information. UnitingCare Lentara is not and will not be, in any way, liable for the accuracy of any information printed and stored or in any way interpreted and used by a user.

No Warranties 

To the extent permitted by law, this web site and the information and services provided on this web site, are provided on an "as is", "as available" basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or trade practice. No oral advice or written information provided by UnitingCare Lentara or its employees shall create a warranty; nor should visitors to the site rely on any such information or advice.

Disclaimer of Liability 

The user assumes all responsibility and risk for the use of this web site and the information and services provided on this web site, and the Internet generally. Under no circumstances, including negligence, shall ATF or its employees or anyone else involved in creating or maintaining this web site be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY OR BARGAIN, that result from the use or inability to use the web site and/or any other web sites which are linked to this site, or the information and services provided on the web site. Nor shall UnitingCare Lentara or its employees be liable for any such damages including, but not limited to, reliance by a visitor on any information obtained via the web site; or that result from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorised access. In states which do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by law.

Online Conduct 

Users of this web site agree to use the web site only for lawful purposes and are prohibited from posting on the web site any unlawful, harmful, threatening, abusive, harassing, defamatory or obscene material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law. This applies to any posting that could be termed as Sexual Harassment and/or Discrimination.

Disclaimer of Endorsement 

Reference to any products, services, hypertext link to the third parties or other information by trade name, trade mark, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by UnitingCare Lentara or its employees. Nor is an endorsement of UnitingCare Lentara implied by such links.

Link Disclaimer 

These links are provided simply for convenience, and it should not be implied that UnitingCare Lentara recommends, endorses or approves of any of the content at the linked site(s). UnitingCare Lentara takes no responsibility for the accuracy, currency, reliability and correctness of information, links or references to information sources (including Internet sites) outside of this site. Views or recommendations provided in linked sites do not necessarily reflect those of UnitingCare Lentara. It is the responsibility of the users to make their own investigations, decisions, enquiries about the information retrieved from other Internet sites. 

Internet Usage Risks 

Users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects. UnitingCare Lentara accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with this web site. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data. 

Restrictions on Use 

The information on this web site is protected by copyright. Excepted as expressly permitted by UnitingCare Lentara, the user must not reproduce, publish, adapt or communicate the information on this web site to the public. UnitingCare Lentara authorises the user to make a copy of the information on this web site for personal use only. 

Refund Policy 

UnitingCare Lentara will provide a refund in the following circumstances: 

  • On any UnitingCare Lentara branded merchandise purchased at a hosted UnitingCare Lentara event (Event), providing the item purchased is returned in its present condition within fourteen (14) days of purchase.
  • On any UnitingCare Lentara branded merchandise purchased at an event not hosted by UnitingCare Lentara or from a registered 3rd party seller of UnitingCare Lentara merchandise, providing the item purchased is returned to UnitingCare Lentara in its present condition within fourteen (14) days of purchase.

UnitingCare Lentara Events

A confirmation letter and tax deductible receipt will be posted or emailed within 72 hours of receipt of payment. Cancellations of tickets occurring less than seven (7) days prior to an event will incur a 10% administration fee. Cancellations made less than 72 hours prior to an event will forfeit full payment. Substitutes can be made at any time.

UnitingCare Lentara will not provide a refund in the following circumstances: 

  • The monies received is by way of a donation, unless that donation is made in error and UnitingCare Lentara is advised, in writing, within 24 hours of the error being made;
  • The payment to UnitingCare Lentara is made for any auction item, silent auction item or raffle ticket at an UnitingCare Lentara run Event;
  • All payments made at events not hosted by UnitingCare Lentara, but where the proceeds are subsequently donated to UnitingCare Lentara.


All transactions are in Australian Dollars (AUD$).

Transactions will appear on your credit card statement as "UnitingCare Lentara".


UnitingCare Lentara uses the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at info@lentarauc.com.au.

Credit card fraud

Most banks and card issuers either cover all the charges that result from unauthorised use of your credit card, or may limit your liability to $50.00. In the unlikely event of unauthorised use of your credit card, you must notify your card provider in accordance with its reporting rules and procedures.


We deliver products using Australia Post. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within (5) business days. Shipping times are estimated at between (5) and (14) business days, depending on your location.